Reduce customer complains
Poor inventory management is the doorway to increased complains about your business. Take it this way: a customer orders a product that is out of stock yet the information available on the marketplace are not reflecting the same. According to your shipment terms, one has to wait for three to seven days to receive their item. But since it is out of stock, it is taking customers months for their order to be fulfilled.
By this, it means that every call and email you receive will not be a compliment but a complaint as customer express their disappointment with your services. As you know, such complaints do not boost your business. Instead, they hinder potential customers from boarding your wagon. Hence, if you have a dream to witness success in your multichannel retailing business, inventory management should be a priority.